Terms of Service

Agreement Acceptance

By using our services, you agree to the terms and conditions of this agreement. If you do not agree, please refrain from using our services. You confirm that you have the authority to enter into this agreement on your behalf and on behalf of any organization you represent.

Amendments

flexdue, Inc. reserves the right to modify this agreement at any time. We will make reasonable efforts to notify you of any significant changes. Your continued use of our services after such modifications signifies your acceptance of the changes. For any queries regarding this agreement, please contact us at:  [email protected]

Overview of flexdue Services

flexdue, Inc. offers services that enable U.S.-based businesses and freelancers to transmit payments for commercial purposes to U.S.-based business recipients. Users may capture an invoice using their mobile device, upload an invoice electronically, import an invoice from various accounting software, or enter invoice details manually. We may also partner with recipients to facilitate their receipt of funds and crediting of customer accounts.

Eligibility and Account Setup

To use our services, you must be at least 18 years old, have a valid and active email address, use the services on behalf of a U.S.-based business entity or freelancer, and have a valid deposit account at a flexdue-supported bank or payment card issued on a flexdue-supported network. Other restrictions may apply.

Privacy and Identity Authentication

Your personal information provided through the services is governed by our Privacy Policy. By using our services, you agree to the terms of flexdue’s Privacy Policy. You authorize flexdue, directly or through third parties, to make any inquiries we consider necessary to verify your or your business’ identity.

Making Payments Through The Services

flexdue, Inc. provides a platform that enables users to make payments to recipients. The platform supports various payment methods, including bank transfers, credit or debit cards, and wire transfers.

Payment Authorization

By using our services, you authorize flexdue, Inc. to initiate debit or credit entries to your linked payment methods in accordance with the instructions you provide through our services.

Transaction Classification

flexdue, Inc. reserves the right to classify transactions based on their nature and purpose. This classification is used to ensure compliance with applicable laws and regulations.

Payment Review

flexdue, Inc. may review payments to prevent fraud and comply with legal obligations. If you do not cooperate with our review process, your payment may be delayed or declined.

Returned Transactions

In the event of a returned transaction, flexdue, Inc. will take appropriate measures to resolve the issue. This may include contacting the user to obtain additional information or assistance.

Insufficient Funds

If there are insufficient funds in your linked payment method to cover a payment, flexdue, Inc. may decline the payment. You are responsible for ensuring that there are sufficient funds in your linked payment method to cover your payments.

Payment Cancellation Requests

If you need to cancel a payment, you can submit a cancellation request through our services. flexdue, Inc. will make reasonable efforts to process your cancellation request, but we cannot guarantee that we will be able to cancel the payment if it has already been processed.

Chargebacks

In the event of a chargeback, flexdue, Inc. will investigate the situation and take appropriate action. You may be required to provide additional information to assist in the investigation.

Stop Payment Requests And Refunds

If you need to stop a payment or request a refund, you can do so through our services. flexdue, Inc. will review your request and take appropriate action based on the circumstances.

flexdue Fees

flexdue, Inc. may charge fees for the use of our services. The amount of these fees will be disclosed to you at the time of payment submission.

Applicable Taxes And Penalties

You are responsible for any taxes and penalties that may apply to your use of our services. flexdue, Inc. does not provide tax advice and we recommend that you consult with a tax professional if you have any questions about your tax obligations.

Recipient Information

As a user, you are responsible for providing accurate and up-to-date information about your recipients. flexdue, Inc. is not responsible for any errors or delays in payment processing due to incorrect or outdated recipient information.

Recipient Communication

flexdue, Inc. may communicate with your recipients to facilitate the payment process. This communication may include notifications about upcoming payments, payment status updates, and requests for additional information.

Recipient Payment Methods

Recipients can receive payments through various methods, including bank transfers and checks. The availability of these payment methods may depend on the recipient's location and other factors.

Recipient Fees

Recipients may be charged fees for receiving payments through our services. These fees will be disclosed to the recipient at the time of payment receipt.

Recipient Refunds

If a recipient needs to refund a payment, they can do so through our services. flexdue, Inc. will review the refund request and take appropriate action based on the circumstances.

Recipient Disputes

In the event of a dispute between a user and a recipient, flexdue, Inc. may provide assistance to help resolve the dispute. However, we are not obligated to intervene in disputes and the resolution of any disputes is ultimately the responsibility of the user and the recipient.

Account Management

As a user, you are responsible for managing your flexdue, Inc. account. This includes keeping your account information up-to-date, maintaining the security of your account, and monitoring your account activity.

Account Suspension And Termination

flexdue, Inc. reserves the right to suspend or terminate your account if we suspect fraudulent activity, if you violate our terms of service, or for any other reason at our discretion.

Account Disputes

In the event of a dispute involving your account, flexdue, Inc. may intervene to help resolve the dispute. However, we are not obligated to intervene in disputes and the resolution of any disputes is ultimately the responsibility of the parties involved.

Data Security

flexdue, Inc. takes data security seriously. We implement industry-standard security measures to protect your personal and financial information.

Privacy Policy

Your use of our services is subject to our Privacy Policy, which describes how we collect, use, and disclose your personal information.

Intellectual Property Rights

All intellectual property rights in our services are owned by flexdue, Inc. or our licensors. You are granted a limited, non-exclusive license to use our services in accordance with these terms of service.

Limitation Of Liability

flexdue, Inc. is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services.

Indemnification

You agree to indemnify and hold harmless flexdue, Inc., its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your use of our services.

Dispute Resolution

Any disputes arising out of or relating to these terms of service or your use of our services will be resolved in accordance with our dispute resolution procedures.

Governing Law

These terms of service and any disputes arising out of or relating to these terms of service or your use of our services will be governed by the laws of the state of California, without regard to its conflict of laws principles.

Entire Agreement

These terms of service constitute the entire agreement between you and flexdue, Inc. regarding your use of our services, superseding any prior agreements between you and flexdue, Inc. regarding your use of our services.

Waiver And Severability

The failure of flexdue, Inc. to enforce any right or provision of these terms of service will not constitute a waiver of such right or provision. If any provision of these terms of service is held to be invalid or unenforceable by a court, the remaining provisions of these terms of service will remain in effect.

Assignment

You may not assign your rights and obligations under these terms of service without the prior written consent of flexdue, Inc.

Notices

Any notices or other communications provided by flexdue, Inc. under these terms of service will be delivered to you via the email address associated with your account or through notifications on our services.

Feedback

We welcome and encourage you to provide feedback, comments, and suggestions for improvements to our services. You may submit feedback by emailing us or through the feedback section within our services.

Contact Information

If you have any questions about these terms of service or our services, please contact us at  [email protected]

Third-Party Beneficiaries

These terms of service do not confer any third-party beneficiary rights.

Survival

All provisions of these terms of service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Force Majeure

flexdue, Inc. shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.